Contact the ACE Team

To obtain Aircuity support from the ACE team, please refer to the list of contacts.

Pre-Sales support

Contact your Sales Director


Order Entry

For all issues pertaining to order fulfillment. This includes booking, releases, change orders and returns for credit.


Application Engineering Support

For support in application use, product selection, or using the Aircuity Engineering Tool (AET).


Technical Support

For technicians that are in the field and require support in commissioning and/or troubleshooting issues with the equipment. This includes the tools that are part of the Aircuity Engineering Tool (AET).


Customer Success

For gaining access to the MyAircuity website for customers, or sales channel partners. In addition, issues with the dashboard, how to read it and creating an Aircuity on-boarding session with your customer.



For our channel partners to access Aircuity Academy for training curriculum in Sales, Sales Support, Applications Engineering, and Technical Field Service training.