Pre-Sales support
Contact your Sales Director
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Order Entry
For all issues pertaining to order fulfillment. This includes booking, releases, change orders and returns for credit.
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Application Engineering Support
applicationengineering@aircuity.com
For support in application use, product selection, or using the Aircuity Engineering Tool (AET).
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Technical Support
For technicians that are in the field and require support in commissioning and/or troubleshooting issues with the equipment. This includes the tools that are part of the Aircuity Engineering Tool (AET).
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Customer Success
For gaining access to the MyAircuity website for customers, or sales channel partners. In addition, issues with the dashboard, how to read it and creating an Aircuity on-boarding session with your customer.
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Training
For our channel partners to access Aircuity Academy for training curriculum in Sales, Sales Support, Applications Engineering, and Technical Field Service training.